Buyer FAQs - Self Serve

1	Can I bid if I don't have a credit card? In order to protect the integrity of the online bidding process, we only accept bids by those whose credit card information is on file, and is valid. We require credit card information to ensure we can collect payments efficiently once bidding is concluded.…
2	Do I have to pay to register? Registration is free! We only require that you provide valid credit card information before you start bidding on items. YouBidLocal Inc.© All Rights Reserved.
3	How does YouBidLocal differ from eBay? Unlike eBay, where the bidding platform targets buyers across the globe, YouBidLocal focuses on a local market. This provides bidders with the option of attending a preview to view the items before they bid. Our auctions are typically "event based", where…
4	What if I can’t go to the preview? You can view the auction online. You don't need to preview items to bid, but you must be prepared to accept the items you buy, regardless of whether or not you've inspected them. YouBidLocal Inc.© All Rights Reserved.
5	Buyer Frequently Asked Questions Test <p>Your browser does not support iframes.</p><p><a href="http://www.classmarker.com/embedded_quizzes/?quiz=cda0d2695ed1cfecbb72c8d24899280a&iframe=2">Start test</a></p>
6	Can I cancel or retract a bid? In general, it is important that bid retractions do not occur, as it undermines the fairness of the process for all participants. However, if you have made a bidding error, contact YouBidLocal immediately by phone and explain your situation. If it was a typo,…
7	Can I increase my maximum bid? You may increase your maximum bid at any time, but please note that YouBidLocal recommends not to increase your maximum bid until you have been outbid by another bidder, as it will increase your current bid by the set increment. Unfortunately, this is the…
8	Can I move items from one lot to another? No, items are divided into lots at the discretion of the auctioneer and/or the seller, and are catalogued as such. If you see a catalog error that may affect your ability to bid, please bring it to the attention of YouBidLocal immediately. YouBidLocal reserves…
9	Can I pick up my items at a different time than the stated pick up time? No, because pick-up times are scheduled in advance to ensure that YouBidLocal representatives are available. Pick-up times are scheduled and posted when the auction opens. Please ensure that you or someone you know will be available to arrange appropriate…
10	Can someone else pick my items up for me? Yes. You may forward your invoice to the person you wish to have pick up your items. We ask that you notify YouBidLocal before you arrange for someone else to pick up your items. YouBidLocal Inc.© All Rights Reserved.

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